Contact · Operator inbox
Support that already knows your order.
Use the form for anything you want on the record. If it is urgent, call +1 250-580-4698 during operating hours.
MON TO FRI · 08:00 TO 18:00 PTREPLY INSIDE 1 BIZ DAYWRITTEN, ON THE RECORD
▌ OPS FLOOR · SURREY, BC
REAL WAREHOUSE · REAL OPERATORS
REAL ESCALATION PATH
REAL ESCALATION PATH
▌ Send a message
Get a written response on the record.
Goes straight to the operator inbox.
Where else to reach us
03 lanes
- 01
Sales and account review
New wholesale accounts, plus follow-ups on an application already in review. Pricing opens up once your account is approved.
- 02
Order and shipping support
Already mid-order? Your portal keeps the order, lane, and account in one place, so support picks up where you left off.
- 03
Operational escalation
Freight delays, refunds, and inventory gaps reach the operators on your account directly, not a general queue.