Legal
Legal notices.
The operating terms, privacy commitments and accessibility statements that govern use of the Grimaldi storefront by retail customers and trade accounts.
01
Terms of service
Updated 23 September 2026
Who these Terms cover, your rights as a consumer, pricing and order acceptance, payment and the credit card fee, delivery, returns, warranty, liability, governing law and language.
02
Privacy policy
Updated 24 September 2026
What personal information we collect from retail customers, guests and trade accounts, how we use and share it, the service providers involved, how long we keep it, your rights (including in Quebec) and how to reach our Privacy Officer.
03
Cookie notice
Updated 24 September 2026
The cookies and similar storage used on the site, which ones are essential, which analytics tools run and when, and how to switch analytics off.
04
Limited warranty
Updated 23 September 2026
What the Grimaldi Limited Warranty covers, for how long, what it does not cover, how to make a claim, and how it sits alongside your rights under consumer law.
05
Accessibility
Updated 11 May 2026
Conformance target (WCAG 2.2 Level AA), measures taken, known limitations, and the channel for accessibility feedback.
Contact
info@grimalditools.com
Please indicate the subject matter in your message so it can be routed to the correct desk.
Open email- LegalTerms, contracts, and dispute notices.
- PrivacyPersonal-information requests under PIPEDA and BC PIPA.
- A11yAccessibility barriers and feedback.